Privacy policy


Personal data administrator:
The controller of your personal data is GOVAMA GÖKÇÜOĞLU Makina Sanayi Tic.A.S., 3. Estim Sanayi Bölgesi, 3. Cad. No:86 Kısıkköy, Turkey, NIP: TR 4010015355 (hereinafter referred to as “GOVAMA”).

For what purpose do we use your personal data?
Processing your data allows us to provide services, among others: communication related to the services offered, preparation and sending of the offer, order processing (including sales [payments, invoices, etc.] and warranty service), communication via e-mail or telephone, as well as sending marketing information.
We use them for the following purposes:

  • for communication purposes (including, among others, preparation of an offer, communication related to the provision of services, communication via telephone or e-mail, etc.),
  • for sales purposes (preparing offer, handling the order, its implementation, final sale and warranty service, handling payments, invoices, etc.),
  • to handle complaints and possible other claims,
  • for analytical or statistical purposes,
  • in order to direct marketing content to you (consisting in providing marketing communications based on cookies and analytical data).

Your personal data will be processed in an IT environment, which means that they may also be temporarily stored and processed to ensure the security and proper functioning of IT systems, e.g. in connection with making backup copies, testing changes in IT systems, detecting irregularities or protecting against abuses and attacks.

How long do we store your data?
We process your data until the time necessary to achieve the above-mentioned purposes (resulting from generally applicable provisions and necessary to achieve the purposes for which they were obtained and archived – “For what purpose do we use your personal data?”) or withdraw consent or raise an objection.
Your data will also be stored due to obligations arising from accounting and tax regulations, for their duration, and for legal security reasons, until the limitation period for any claims expires.
Your personal data will therefore be stored for a minimum of 30 days and a maximum of 5 years.
To delete your data and stop processing it by GOVAMA, please withdraw your consent to its processing.
If you wish to withdraw your consent to the processing of your personal data, please send an e-mail or letter to the address provided below in the “How can you contact us?” section.

Which data should you provide us with?
In the case of data needed to conduct marketing and advertising communications, we use data contained in cookies and from analytical systems (including Google Analytics).
In the case of e-mail communication – we will know your e-mail address and the data contained in the e-mail, and in the case of telephone communication – your telephone number.

With whom do we share your data?
In connection with the services that external entities provide to GOVAMA, these entities may gain access to your personal data to the extent necessary to provide these services. We therefore transfer your data to:

1. entities processing data on our behalf:

  • our advertising and marketing agencies and other entities intermediating in advertising, promoting and selling our services or organizing marketing campaigns,
  • supporting our IT and ICT systems,
  • entities providing financial services,
  • entities providing us with advisory, technical consulting, legal, tax, accounting and logistics services.

2. other data controllers processing data on their own behalf:

  • our advertising and marketing agencies and entities cooperating in the organization of marketing campaigns or customer service.


Automatic decision making:
We do not make automatic decisions.

Your rights:
In connection with the processing of your data by GOVAMA, you have a number of rights:

  • rectification (correction) of data,
  • deletion of data processed unjustifiably or placed on our websites,
  • limiting processing (suspending data operations or not deleting data),
  • access to data (for information about the data processed by us and for a copy of the data – in the case of the second and subsequent copies, we may charge additional fees, of which you will be notified),
  • transferring data to another administrator.

If you believe that our processing of your data violates your rights, please inform us about it. We try to respond to the comments and suggestions of our Users. You also have the right to lodge a complaint with the supervisory authority (in Poland – the Inspector General for Personal Data Protection or a body established in its place).

Right to opt out:
Regardless of the rights listed above, you may object to the processing of your data for direct marketing purposes at any time. After accepting a request in this matter, we are obliged to stop processing data for this purpose.

How can you contact us?
You can always write to GOVAMA GÖKÇÜOĞLU Makina Sanayi Tic.A.S., 3. Estim Sanayi Bölgesi, 3. Cad. No:86 Kısıkköy, Turkiye or contact us via e-mail or call + 90 532 686 7879.